Returns & Exchanges

At The Plug Drink, we stand by our recovery products and want you to be fully satisfied with your purchase. If your order arrives damaged or incorrect, please reach out to us within 30 days for a full replacement or refund.

Return Process

• 1.
  Contact Support

  Email our customer experience team at [email protected] with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  For damaged or defective items, please attach clear photos of the packaging and product so we can expedite your claim.

• 3.
  Review Process

  Our team will review your request within 48 business hours to determine eligibility for a refund or a fresh shipment.

• 4.
  Resolution

  Once approved, a replacement will be shipped immediately or a credit will be applied to your original payment method within 5-7 business days.